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Conditions of Sale and Warranty Information

1)     There is no cash refund.

2)     If the products are not in good working order within the warranty period, Ashdown Technologies reserves the option to either :

2a.    Repair the defective parts or

2b.    Replace the defective parts with new, reconditioned, used or similar design products.

        The warranty period is one year from date of purchase for system purchases. Component sales are covered by a one year warranty unless otherwise        
        specified.  To get warranty service proof of purchase is required. The warranty is not transferable. Defective products MUST be returned with the original
        invoice and with the product's complete original packaging.

3)    This warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of any misuse or
       improper installation on the buyer's/user's part.

4)     Ashdown Technologies will not pay for loss of time, inconvenience, loss of use, or property damage caused by the products or their failure to work, or any
       other incidental or consequential damage.

5)    All products remain the property of Ashdown Technologies until full payment has been received.

6)    There is no charge for parts or labour for any appointment due to hardware failure for components or systems still within the warranty period.

6a.    Any warranty service calls found to be due to any cause other than hardware failure will be billed at a rate of not less than $50 per hour (or any part thereof), with a
       $50 minimum charge for all calls.

7)    All balances owing must be paid to Ashdown Technologies at the completion of each job.

8)    Interest will be charged at the rate of 2% per month (26% per year) for all overdue accounts.

9)    All data and data backup is entirely the responsibility of the end user. Ashdown Technologies does not, and will not, guarantee the safety of data on
      any equipment being serviced. Ashdown Technologies strongly advises all customers to ensure that a current backup of all data is performed on a regular basis to
      ensure the availablility of data in case of equipment failure.

Any or all of the above conditions are subject to change without notice. All current Conditions of Sale may be found at the company website :

http://www.ashdown.ca/warranty.htm